Outlook: user cannot send and receive or open shared inbox

User cannot open, send or receive mail.
unable to display the folder. Microsoft outlook could not access the
specified folder location. The operation cannot be performed because
the connection to the server offline.

How to solve?
1. Click on the offline icon on your bottom right.
2. If not successful to turn it online or a box of user name and
password appear but you can't login restart the computer.
3. Login back, open the outlook and do step no 1

Cisco Systems VPN Client Authentication failed

Internet is working but User cannot connect to the VPN. Stated that the authentication failed.

How to solved?
1. Check that PIN and Password are correct
2. Check that the token is synchronized, through the synchronize Securid website
3. Make Sure that the user is part of a group

Office: User Unable to open a PDF file from excel

Microsoft Office XP Excel: User cannot open a pdf link from excel spreadsheet. When user try to open it nothing happen.

This may occur when you replace the old Adobe Reader 7.0 with Adobe Professional 7.0

How to solve? Re-install your Adobe Reader 7.0

Outlook 2003: Unable to turn off out-of-office message

After the User come back to office and try to disable the out of office message they are not able to do that, the user get an error window that states the command is not available, see program documentation about to use this extension.

How to solve?
1. Open the Outlook
2. Go to help
3. Click about microsoft
4  Click on disable item
5. You should see your out of office extention there and just click enable

You can try to disable your out of office, if it is not working try to restart the outlook after you enable the extension.

Test

Test 123

IT Surgery

Why does the computer that cannot think and don't have emotion and suppose to work the way it is? will not work like it should.